“If Rudyard Kipling was right, words are the most powerful drug used by humanity. Cause-and-effect words make your claims sound objective and rational rather than biased and subjective.” Words to help craft cause-and-effect reasoning include: It shows the inevitable linkage between what happens first and what happens next as a result. It’s a method that helps your listeners see why things have happened or will happen as they do. “One proven approach to convince your audience is cause-and-effect reasoning. In persuasive or argumentative speaking, we try to convince others to agree with our facts, believe our claim, share our values, accept our conclusions, buy our product, or adopt our way of thinking, Price says. "At least, your words-your verbal attitude-convey empathy, understanding and support," she adds.Ĭonvince with cause-and-effect phrases. If the request is too large, you may respectfully decline or place appropriate limits on your offer. Instead, try something like: “I can see you’re swamped. If a co-worker asks for help on a project, don't say, “That’s not my job.” "That may be true, but it’s certainly not helpful," Price says. “Words or phrases which only take seconds to say can help create job satisfaction and a sense of well-being in another.” “The single most frequent cause of workplace negativity is when an employer makes decisions that affect their employees without first asking for their input,” Price says. “Taking the time to sincerely say to another, ‘Thank you, I really appreciate your efforts,’ or ‘We couldn’t have done it without you!’ can really boost morale.”Įqually important to appreciating and acknowledging others is asking for their input. Simple words that show a person they are valued generate positive emotions and create job satisfaction, Price says. Practice the three As: Appreciate, Acknowledge, Ask. When you make the effort to learn, remember and use another person’s name appropriately, you not only convey to that person that he or she is important to you, you instill self-worth within them." In turn, they are likely to view you as a thoughtful caring person who listens well and pays attention to important details. "Your name carries a potent amount of emotion. "The most important word in any language is one’s own name," Price says. ![]() The frequent use of the word “you” answers the audience’s unspoken question: “What’s in it for me?” “The point is, whether it’s a formal presentation or a casual conversation, avoid speaking from your perspective the whole time choose words that directly address and include your listeners.” “Conversely, the self-centric pronouns which refer directly to the speaker are not as convincing: ‘I,’ ‘Me,’ ‘My,’ and ‘Mine,’ or ‘We,’ ‘Us,’ and ‘Our,’ which refer to the speaker’s group or company.” Say the word ‘you’ more than ‘I.’ “When attempting to influence another’s thinking, the words ‘you’ and ‘your’ are among the most persuasive words because they refer directly to the listener,” Price explains. Plus it reduces your cost.’”Īdditional tips for motivating, inspiring, and persuading others at work: For example: ‘It’s affordable, while giving you all the power, performance, and speed you need.’ ‘Best of all, you’ll save time, save money, and get immediate results.’ Or, ‘It’s fast, easy, and convenient. “Deliberating crafting these words to communicate value transforms them into power phrases, which actually trigger buying behavior. “These words help your customers visualize how good they’ll feel and what they’ll gain when they own your product or use your service,” Price says.
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